In your GE washer model WHDSR316GWW the agitator coupler is situated between the drive shaft and the agitator. Due to normal wear and tear, the teeth at the bottom of the coupler can deteriorate, causing the agitator to no longer turn with the drive shaft. A grinding sound coming from your appliance during the wash cycle is another symptom of a damaged agitator coupler. If your washing machine is experiencing either issue, inspect the coupler to determine whether or not it needs replacing, and if it does, follow the repair guide provided below.
Unplug your appliance and turn off its water supply valves to avoid electrocution. When carrying out an appliance repair, work gloves and safety goggles should always be worn to protect your hands and eyes.
If your washer is making an odd noise when it operates or the agitator isn’t working and you can’t figure out the cause, please contact us today and we’ll be happy to diagnose and repair the malfunction for you.
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