Schedule Service

If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Jerry's Appliance Repair for a quick solution.
To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.
If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.

About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $79.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Monica C.
08/26/2019
Super impressed with Jerry’s.  I’ve got a 4yr old refrigerator that is covered under Lowe’s protection plan.  When I called Lowe’s, they scheduled Jerry’s to come out to fix it.  It’s always tricky when dealing with a sub-contractor, because you have no say over who is coming to your house.  But a few minutes after calling Lowe’s, I got a call from Jerry’s. From my description of the problem, they recognized that a part would need to be ordered, and they were calling to double-check the model number.  That is far better than coming to my house, telling me they need to order a part, then making a 2nd appointment to fix it.  I received a confirmation email of my appointment, asking to verify my address, and the day before my appointment, I received another email asking to reconfirm my appointment, and they provided a 3-hr window for when I could expect the tech.  The day of my appointment, they sent me a link that I could track the tech’s progress to my house, kind of like you track your pizza delivery.  It shows what zip code he’s currently in, and how many stops before they arrive at your house.  Nice!!! The day the tech arrived, I got a 15 minute heads-up call that he was on the way.  It literally took him 10 minutes to make the repair, because they already had the part that was needed.  Even though I didn’t have to pay anything, I would absolutely use Jerry’s again for any appliance repair.
Overall Experience
Perry F.
04/07/2016
We bought a very nice dryer from Lowes seven months ago.  On a Sunday morning, it stopped working.  I called Lowes service support line and they set me up with a company to come out and fix it.  It happened to be Jerry’s Appliance Repair.  They had it set up for Tuesday, but I was off work on Monday so i called them first thing Monday morning to see if they could come that day instead of Tomorrow.  The guy checked the schedule and said he could have some out that afternoon.  The guy called first like they said and he was right on time.  He was very professional and courteous.  It took him about 30 seconds to figure out the motor wasn’t working properly.  He ordered a replacement from his Ipad and said it would be delivered tomorrow sometime and he’d come back out on Wednesday to install it.  And that’s exactly what happened.  Dryer works great now.  I would definitely use these guys again.
Overall Experience
Howard L.
10/28/2015
I had a problem with my refrigerator door. They came out and carefully found the problem and fixed it.Next, had a problem with my oven. Again, they diagnosed the problem, ordered the part, kept me aware of the status of the part order and installed the part.These people are pros!
Overall Experience

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Jerry's Appliance Repair, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

30 Day Warranty on Service Call and Labor. 90 Day Warranty on Parts

When you deal with Jerry's Appliance Repair, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.