Customer Reviews

Real feedback from real customers across central and southern Indiana. Latest reviews are pulled live from Google, followed by notes and thank-yous our office has collected over the years.

Latest Reviews from Google

Pulled fresh from our Google Business profile.
Matt Thomas
Professional and efficient. Very pleased with using this company and would recommend to others.
12/05/2025
Cris Ledon-Rettig
Jerry's appliance repair was super friendly, courteous, knowledgeable, prompt, and effective. Also, very fairly priced. I would definitely use them in the future for any other appliance repair needs.
11/21/2025
Yeaon Jung
At first, I was hesitant to call this company because of the mixed reviews. However, after a disappointing experience with another 4.9-star company that told me my 1.5-year-old dishwasher had a “major problem” costing more than the dishwasher itself and even pressured me to leave a 5-star review after charging $120 I decided to give this place a try. I’m so glad I did! Jordan came out, quickly diagnosed a simple water pump valve issue, and fixed it the following week. Jerry's also helped me file a Bosch warranty claim. They are knowledgeable(a Bosch athorized company), efficient, and their prices are very reasonable.
10/06/2025
Nire Riew
We've used Jerry's several times and each time Donovan has went above and beyond. This last time he came out to assess our fridge leaking, had it figured out in 20 minutes and fixed. Thank you, Donovan and Jerry's Appliances!
07/04/2025
sabra harder
Called on the phone he ordered the part for my dishwasher. Came in quick we installed it & it works great.
04/16/2025
Paul Mosca
excellent service at reasonable prices I would highly recommend this company! They fixed everything the same day!
03/07/2025

From Our Files

Cards, calls, and thank-you notes we have saved from customers over the years. Bedford. Bloomington. Salem. Orleans. Gosport. Unionville. From across southern Indiana.

Donovan was very professional and well informed.

Darlene, Bloomington, IN · Nov 6, 2025

Customer was very pleased with Donovan. He was honest and informative.

Dave, Gosport, IN · Oct 9, 2025

Customers praised Jordan and said he was the best.

Greg, Unionville, IN · Aug 8, 2025

Thanks to you for all the wonderful help!

Debby, Bloomington, IN · Jul 1, 2025

Thank you so much! Your guy was just great!

Aurora, Bloomington, IN · Jun 5, 2025

Donovan was very professional and kind! Really appreciate the service.

Dan, Bloomington, IN · Apr 23, 2025

Customer was very impressed with Jordan. Will be calling again if he needs anything else.

Jason, Bedford, IN · Feb 18, 2025

The service technician that came to our house (Jordan) was great!

Anthony, Bloomington, IN · Nov 11, 2024

Customer called to thank us for our quick service and was very pleased with Jordan.

Jeff, Bedford, IN · Oct 1, 2023

Thank you very much. Jordan did a great job and was wonderful. Really appreciated his professionalism.

Lori, Bloomington, IN · 2023

I want you to know how pleased I was with Donovan's service. He presented himself professionally, was knowledgeable, and got the job done.

Michael, Salem, IN · 2023

Jordan provided excellent service: he was knowledgeable, professional, and genial during both my interactions with him.

Terri, Bloomington, IN · Aug 3, 2022

Customer said Jordan was super polite and helpful!

Anya, Bloomington, IN · May 27, 2022

Customer called to state technician was superb and very thorough.

Robert, Orleans, IN · May 19, 2022

Thank you so much. Your repairman was so efficient and quick to solve my problem.

Stella, Southern IN · Apr 13, 2022

Customer stated DM was a very nice technician.

Lori, Southern IN · Apr 11, 2022

Jordan was great to explain the situation to us. We will be sure to recommend Jerry’s/Jordan to friends.

Janine, Bloomington, IN · Mar 16, 2022

Jordan was pleasant and answered all questions well.

Larry, Bloomington, IN · Mar 15, 2022

Donovan was so great!!! Thank you.

Karen, Bloomington, IN · Jan 27, 2022

Your Jordan successfully repaired our washer on Dec. 31 and we were very impressed with his service and your company. Very professional, very knowledgeable, very capable. We would recommend them to everyone.

Lee, Bloomington, IN · Jan 3, 2022

I just want to take this opportunity to thank everyone for helping us with our broken dishwasher. My wife and I are in our 70s and that dishwasher saves my back daily.

Jim, Bloomington, IN · Jan 3, 2022
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