I am a DIY person so was hesitant to call for service when my gas range started acting up. After doing research on trouble shooting, there were so many variables that could be the issue I decided to call Jerry's. They were very helpful. I scheduled and appointment and the technician was on time and explained what was wrong and how he knew what the problem was. I paid the service call fee and when he returned with the part, the service fee was deducted from the total cost of the part and labor cost. The problem was fixed in about 15 minutes and the proceedure was explained in detail so if it happens again, I can fix it myself. He even gave me the website to find parts and left the box the part came in with the part number and the old part for future reference.
Quick to respond for a service call. Helpful technician!
Super nice people! Very knowledgeable and great work ethic!
Could not be happier with the service from Jerry's Appliance Repair. Our freezer stopped working after only having it a few months. Jerry's worked with us with scheduling to get things fixed as soon as possible. We received a phone call to let us know the technician was on the way. Devin, our service technician, was efficient and friendly. Highly recommend if you need a repair.
Jordan provided excellent service: he was knowledgeable, professional, and genial during both my interactions with him. Jerry’s was timely , and I loved the technology platform that allows us to see what our status is in the queue real-time.Terri, Bloomington, IN - 08-03-22
Customer said Jordan was super polite and helpful!Anya , Bloomington, IN - 05-27-22
Customer called to state technician was superb and very thorough.Robert, Orleans, IN - 05-19-22
Thank you so much. Your repairman was so efficient and quick to solve my problem.Stella, Southern IN - 04-13-22
customer stated DM was a very nice technicianLori, Southern IN - 04-11-22
Jordan was great to explain the situation to us. We will be sure to recommend Jerry’s/Jordan to friends.Janine, Bloomington, IN - 03-16-22
Jordan was pleasant and answered all questions wellLarry, Bloomington, IN - 03-15-22
Donovan was so great!!! Thank you.Karen, Bloomington, IN - 01-27-22
Your Jordan successfully repaired our washer on Dec. 31 and we were very impressed with his service and your company. Very professional, very knowledgeable, very capable. We would recommend them to everyone.Lee, Bloomington, IN - 01-03-22
I just want to take this opportunity to thank everyone for helping us with our broken dishwasher. My wife and I are in our seventies, and we have had many instances where service and repair have been necessary at our home. Your group is the best we have ever dealt with. From the first communication to the completion of the repair, your group was the most professional, customer oriented, and friendliest we have seen. It is refreshing to know that in this day and age, there are still people like you. I wish you all the best year going forward, and thank you again for your kindness and consideration.Jim, Bloomington, IN - 01-03-22