November 8, 2018
While your Haier America refrigerator may be working just fine, it could be involved in a recent recall due to the potential of a short circuit in a component that could become a fire hazard. Just this October, Haier has recalled some 137,000 units for this reason.
The basis for the Recall
Haier America has received three reports of smoke and/or fire involving these 10.1 cubic foot capacity top freezer units. They were primarily sold through Lowes, as well as independent retailers throughout the U.S., between September 2014 and September 2016. There were available in black, white, and stainless steel exteriors. The recall was issued through Haier America in coordination with the U.S. Consumer Product Safety Commission.
Model and Serial Numbers Involved
This Haier America recall includes model numbers HA10TG31SB, HA10TG31SS, and HA10TG31SW with any serial numbers containing the following two-digit combination found in the 14th and 15th positions of the total number – E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, or GA. These units were priced between $400-500.
Look for the model and serial number on your Haier refrigerator, found on the rating label, which is located on the back of your unit on the upper, left-hand side.
What to do
If you find you have one of these units, you should place your refrigerated and frozen food in a different unit, and unplug the affected one. Then, call the Haier America hotline at 888-364-2989, Monday through Friday, or find more recall information on their website at https://www.haierappliances.com/recalls, to schedule a home repair, or fill out the rebate form.
In the Indianapolis area, ask for your repair to be done by Jerry’s Appliance Repair. Of, if you prefer to replace your refrigerator, you can receive a $150 rebate toward the purchase of a new Haier brand refrigerator. Ask for any specific qualifications, before choosing this option.
Jerry’s Appliance Repair
If you have any further questions regarding your Haier America refrigerator, or any other refrigerator brand, or other major appliance in your home, be sure to give Jerry’s Appliance Repair a call. We are quick to respond to your appliance repair needs. And, we service most anywhere in the Indianapolis area. Give us a call or visit our website to schedule an appointment time convenient for you.
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